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Last updated Aug 06 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
November 2019
Extremely upbeat environment.
Customer Service Representative (CSR) in Boise:
Pros: Bonuses, profit sharing, benefits, supporting coaches, $200 monthly day care credit
Cons: Lack of consistency between different lines of business
November 2019
Do not work here.
Customer Service Representative (CSR) in Henderson:
Pros: 20% discount
Cons: Over-worked, terrible pay and no benefits
November 2019
Need more available jobs and better pay.
Customer Service Representative (CSR) in Newark:
Pros: Close to family and church.
Cons: The pay is below the minimum wage compared to other companies.
November 2019
Joyful.
Customer Service Representative (CSR) in Napier:
Pros: I like ensuring customers have clean and tidy vehicles. Giving them the best customer service provided.
Cons: Pay
November 2019
Challenging but an opportunity to learn and gain customer service skills.
Customer Service Representative (CSR) in Adelaide:
Pros: Serving customers and some of the people I work with
Cons: Some mangers (their attitude, work culture and general way about doing things e.g. works tasks and talking to other employers) and when it gets really busy and people dont show up for work because they have a "hangover"
November 2019
Little opportunity for growth.
Customer Service Representative (CSR) in Durban:
Pros: Biggest bank in motor finance industry
Cons: Not transparent
November 2019
Underpaid with great benefits.
Customer Service Representative (CSR) in Halifax:
Pros: The people are amazing
Cons: The incentive scheme is misleading, they don't pay anywhere near as much as their local competitors and there's very little opportunity for growth/pay increases. There's a share scheme but you need to be there for 3 years and they force you to sell them.
Customer Service Representative (CSR) Job Listings
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