Highly Satisfied
Last updated Jul 23 2025
Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
July 2021
I love my job 100%. We are learning to improve the online experience.
Customer Service Representative (CSR) in Wasilla:
Pros: I love my customers and the vast ways I can help them
Cons: User experience has been an issue. Too many issues that we have created on our site, which need improvement
June 2021
Challenging and exciting.
Customer Service Representative (CSR) in Durban:
Pros: interracting with customers,exposure to the different chemicals we sell
Cons: The fact that i could be the least paid in my dept. with 12 years of experience and others that came from outside the dept. but doing the same job earlns more than i do
June 2021
Mentally and emotionally taxing.
Customer Service Representative (CSR) in Louisville:
Pros: Coworkers and pay
Cons: Unable to follow through on promised raises across many years, feels stagnant.
June 2021
It’s a great place to work.
Customer Service Representative (CSR) in Cagayan de Oro:
Pros: Luckily I belong to the most generous account and that’s I love TP
Cons: Generosity of the account itself and people are awesome
June 2021
The manager expect so many from employers but they don't give a lot.
Customer Service Representative (CSR) in Kennesaw:
Pros: Serving customers
Cons: The management team
June 2021
It is great getting to know the customers.
Customer Service Representative (CSR) in Phoenix:
Pros: It feels somewhat like a little family.
Cons: I dont like that we are not given the option to work from home full time.
May 2021
I don't work in Dallas, GA I live in Dallas, GA.
Customer Service Representative (CSR) in Dallas:
Pros: There is not anything
Cons: The place I work is dirty and in need of major repairs. There are a lot of unrealistic expectations by both our company and franchisors that they franchise from
Customer Service Representative (CSR) Job Listings
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›