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Last updated Jul 30 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
August 2020
I enjoy helping the people who come in the store.
Customer Service Representative (CSR) in Granbury:
Pros: the people
Cons: the absolute rudeness especially during this virus pandemic
August 2020
A Rewarding Experience That Can Be Muddied by Feeling Unappreciated from Management.
Customer Service Representative (CSR) in Aurora:
Pros: The customer relations, one-on-one experiences, a bit of freedom to help improve office operations if needed, once you get the hang of the procedures it can be a fun job on a good day.
Cons: The pay I believe is below average for what I have seen on other job offer posts on recruiting websites. Working in this particular franchise has had its disadvantages, from slow response with the management about office concerns and possible pay raises for the outstanding services I have provided fairly above and beyond my job description, with management being aware of them. Frequent slow days in my area where there is virtually nothing to do due to low client volume can make the job unfortunately very inactive and boring, even despite my efforts to be proactive.
August 2020
Stressfull.
Customer Service Representative (CSR) in Charlotte:
Pros: Using the register
Cons: People are lazy and don't get all they need to done. Or leave me stuff to do when I have my own lists.
August 2020
TELUS itself is a great company.
Customer Service Representative (CSR) in Makati City:
Pros: The company is generous to its employees. The environment is laid-back and there are many perks.
Cons: Negativity usually comes from the account you're assigned to, depending on what it is and the managers under it. Some accounts may be better than the others, because personally, the account I'm under in expect you to work more than they pay you. Severe cost-cutting due to the pandemic.
July 2020
You must be a multitasking peraon.
Customer Service Representative (CSR) in Ashland:
Pros: The people I work with and my clients
Cons: The pay and not feeling appreciated
July 2020
Depends.
Customer Service Representative (CSR) in Pharr:
Pros: It depends on what project you are assigned to. For the most part it is a poor experience.
Cons: Helping people.
July 2020
It was decent when I first started but as time went on I needed something better.
Customer Service Representative (CSR) in Fort Worth:
Pros: Shaping the dough into the pizza, making the twists and making stretching the pan dough.
Cons: Customers who can't figure out their order over phone
Customer Service Representative (CSR) Job Listings
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