▼30%
R96,896
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 11k
MEDIAN
ZAR 97k
90%
ZAR 233k
The average salary for a Call Center Agent is R96,896 in 2026
Base Salary
R11k - R233k
Bonus
R505 - R32k
Profit Sharing
R3k - R31k
Commission
R1k - R29k
Total Pay
R17k - R231k
Is Average Call Center Agent with Customer Service Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Call Center Agents?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
46%
Dental
4%
Vision
4%
None
54%
Gender Breakdown for Call Center Agents
Female
64.5%
Male
33.6%
Prefer to self-define
0.9%
This data is based on 107 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents?
Our data indicates that the highest pay for a Call Center Agent is ZAR 233k / year
What is the lowest pay for Call Center Agents?
Our data indicates that the lowest pay for a Call Center Agent is ZAR 11k / year
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.