▼58%
R204,450
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 99k
MEDIAN
ZAR 204k
90%
ZAR 358k
The average salary for a Customer Service Representative (CSR) is R204,450 in 2025
Base Salary
R99k - R358k
Bonus
R15 - R37k
Profit Sharing
R0 - R29k
Commission
R12k - R180k
Total Pay
R97k - R374k
Is Average Experienced Customer Service Representative (CSR) with Customer Service Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
What Do Customer Service Representative (CSR)s Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
46%
Dental
8%
Vision
8%
None
54%
Gender Breakdown for Customer Service Representative (CSR)s
Female
69.2%
Male
30.8%
This data is based on 65 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Customer Service Representative (CSR) is ZAR 358k / year
What is the lowest pay for Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) is ZAR 99k / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.