▼14%
R228,000
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 14k
MEDIAN
ZAR 228k
90%
ZAR 455k
The average salary for a Customer Service Representative (CSR) is R228,000 in 2025
Base Salary
R14k - R455k
Bonus
R3k - R25k
Profit Sharing
R0 - R26k
Total Pay
R20k - R524k
Is Average Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
▼32%
What Do Customer Service Representative (CSR)s Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
33%
None
67%
Gender Breakdown for Customer Service Representative (CSR)s
Female
85.7%
Male
14.3%
This data is based on 7 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Customer Service Representative (CSR) is ZAR 455k / year
What is the lowest pay for Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) is ZAR 14k / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.