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Last updated Aug 06 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
September 2019
Assist agents and policy owners with life insurance policies.
Customer Service Representative (CSR) in Montpelier:
Pros: Ability to feel satisfied when assisting agents and policy owners with life policy questions and issues
Cons: More work than can complete in a standard 40 hour work week
August 2019
The Company has great potential, most of employees are friendly and helpful.
Customer Service Representative (CSR) in Houston:
Pros: There are great opportunities if you have experience and less than 60 years old.
Cons: All of the Construction and the Traffic
August 2019
It's a satisfying job.
Customer Service Representative (CSR) in Indianapolis:
Pros: The customers
Cons: Low pay for work load we are expected to perform.
August 2019
No room for growth.
Customer Service Representative (CSR) in Concord:
Pros: distance to home
Cons: unfair wages and salary
August 2019
Customer Service Representative (CSR) in Toronto:
Not appreciated, over worked and under paid. The management simply cares about revenue and will push the csr to a breaking point. The customer Service Supervisor has no idea what she is doing, plays favorites and lies to the customers.
August 2019
Customer Service Representative (CSR) in Pittsburgh:
Excellent it compared to other companies performing the same job. Medical Benefits can be a little better though.
Difficult to comment on management. Depends on who your manager is. Some are very accommodating and flexible and some are micro managers and treat employees like high school children. Make sure you know what type of manager you will be working for. Mine is awesome. I’ve heard horror stories about others.
August 2019
Unappreciated.
Customer Service Representative (CSR) in Detroit:
Pros: Convenience
Cons: My xo worker
Customer Service Representative (CSR) Job Listings
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