Highly Satisfied
Last updated Aug 06 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
June 2019
With some agents horrible working conditions. Feel like slavery, under appreciated, no medical benefits.
Customer Service Representative (CSR) in Orlando:
Pros: Right now, nothing
Cons: I'm left alone working most of the mornings until 1-130pm so I can go to lunch.
June 2019
Its pretty good besides the pay, I feel like its not enough for the amount of work being done.
Customer Service Representative (CSR) in Greeley:
Pros: The people I am surrounded with
Cons: Not being heard
June 2019
Dead end job with titles that restrict you from equal pay. No access to higher paying jobs.
Customer Service Representative (CSR) in Livonia:
Pros: relaxed environment
Cons: the culture and management
June 2019
Fast paced.
Customer Service Representative (CSR) in Cincinnati:
Pros: I am a people pleaser so helping is most liked , right there with learning new things.
Cons: Lack of communication when changes take place
June 2019
Good people make a good place to work and Xtend has a lot of great people !
Customer Service Representative (CSR) in Murfreesboro:
Pros: The friendly, healthy work atmosphere
Cons: The stress of the job gets overlooked by upper management
June 2019
It's not the worst place I ahve worked but not totally satisfied.
Customer Service Representative (CSR) in Dayton:
Pros: the personal relationships with customers I get to help.
Cons: lack of communication and respect
June 2019
My job: on a daily, I answer the telephone, take in payments, do counter sales, welcome customers do various printing.
Customer Service Representative (CSR) in Johannesburg:
Pros: my work station
Cons: management and staff are harsh
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